Relationship Officer - Liabilities

Key Responsibilities:

 Acquire new-to-bank business accounts achieve agreed growth objectives

Identify & pursue new business opportunities through market mapping, referrals & networking

Promote & cross-sell transaction banking, digital banking & trade finance solutions as part of the JCI initiative

Understand clients' evolving needs & provide value-driven financial solutions

Monitor account activity, increase wallet share & support deposit mobilisation

Implement strategies aimed at growing the client portfolio while ensuring long-term retention

Build & maintain long-term client relationships through exceptional service

Ensure compliance with internal policies, KYC/AML & regulatory requirements

Maintain accurate & up-to-date client records, documentation & account information

Report on client acquisition, portfolio performance & accounts sales activities

Track & analyze business performance against established targets & objectives

Report market intelligence & client feedback to support product development & business strategy

Support business initiatives & campaigns to acquire customers, grow revenue & enter new markets