Midtail Associate
Work mode: On-site · Location: Nairobi, Kenya · Schedule: Full Time.
Job Description
What you will be doing:
Incubation Strategy: Leading the "Incubation" phase for all newly acquired sellers ensuring they reach their first sales within their first 30 days on the platform.
Mass Management of Sellers: Overseeing the "Midtail" segment
Team Leadership: Managing a team of Incubation Associates and Midtail account managers, setting clear KPIs for seller activation and retention.
Growth Levers: Driving the adoption of Jumia growth tools (Sponsored Products, Jumia Express) specifically among smaller vendors to boost their visibility.
Performance Monitoring: Tracking "New Seller Success Rate" and "Churn Rate" using PowerBI and internal dashboards to identify bottlenecks in the seller journey.
Operational Excellence: Improving the self-service capabilities of the platform to reduce the need for manual intervention for Midtail sellers.
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