Assist customers in selecting suitable rental vehicles, engage with inquiries across multiple channels, and convert leads into bookings while identifying opportunities to up sell add-ons such as insurance.
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Responsibilities
Provide excellent customer service by assisting clients in choosing the right rental vehicle based on their needs, preferences, and budget.
Actively engage with walk-in customers, answer inquiries via phone or email, and convert inquiries into appointment bookings to meet or exceed sales goals.
Develop a comprehensive understanding of the available vehicles, rental policies, insurance options, and additional services.
Handle reservations, process rental agreements accurately, and manage rental administrative work efficiently.
Identify opportunities to upsell additional product add-on, such as insurance coverage, vehicle damage coverage, or bundle/packages, to enhance the customer experience and increase sales revenue.
Working hours: Mon-Fri, 10am - 7pm
Requirements
Prior sales and customer service experience would be an advantage
Next Step
Send your updated resume to ••••@adecco.com
Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Company in Singapore.