Responsibilities:
Delegating Tasks:
Assigning specific duties to the night team and ensuring productivity and efficiency throughout the shift.
Training and Development:
Assisting with the orientation of new employees and ensuring all staff adhere to company policies and Standard Operating Procedures (SOPs).
Performance Monitoring:
Overseeing staff attendance, addressing excessive breaks, and resolving any conflicts that may arise among the team.
Access Control:
Locking up premises, arming security systems, and conducting regular perimeter walks to keep the facility safe from unauthorized entry.
Emergency Response:
Taking charge during emergencies (such as fires or severe weather events), ensuring evacuation protocols are followed, and contacting emergency services if needed.
Compliance:
Ensuring the workplace adheres to health and safety regulations, identifying hazards, and minimizing workplace risks.
Issue Resolution:
Addressing and resolving customer complaints or urgent inquiries that occur during the shift, ensuring a high standard of client/guest satisfaction.
Customer Support:
Processing requests and ensuring seamless service delivery while regular senior management is off-duty.
Reporting & Handovers:
Compiling shift reports to brief morning management, highlighting operational issues, incidents, and ongoing quality problems.
Inventory Management:
Monitoring supply levels, restocking areas during the shift, and logging inventory usage.
Quality Control:
Conducting periodic inspections to ensure products or services (e.g., room cleanliness, warehouse dispatch accuracy) meet required quality standards.
Requirements:
Minimum of OND in any field with at least one year of proven track record in facility management and janitorial services Ability to lead, plan, and coordinate Janitorial Operations 1 - 2 years of supervisory work experience

Company in Nigeria.