Job Summary:
We are seeking a detail-oriented and resourceful Healthcare Virtual Assistant to support the launch and growth of a telehealth practice.
The primary focus of this role is managing multi-state medical licensing and credentialing — preparing, submitting, and tracking applications across multiple U.S. states.
The ideal candidate also has hands-on experience navigating and building simple websites and can help set up the systems and processes needed to onboard patients as the practice grows.
This is a great fit for someone organized, proactive, and comfortable owning administrative work with minimal supervision.
Key Responsibilities:
Prepare and submit medical licensing applications across multiple U.S. states
Track state-by-state licensing requirements, deadlines, and application status
Organize and manage credentialing documentation
Assist with building and navigating a practice website using platforms such as WordPress, Squarespace, or Wix
Set up booking and scheduling integrations for patient appointments
Help configure and manage the practice's EHR system (e.g., Practice Better)
Build and maintain patient onboarding processes and basic automations
Provide general administrative support for the day-to-day operations of the practice
Adapt to shifting weekly priorities as the practice launches and scales
Mandatory Skills:
Experience with U.S. medical credentialing and multi-state licensing processes
Familiarity with state licensing requirements and application workflows
Working knowledge of website builders such as WordPress, Squarespace, or Wix
Experience with booking/scheduling tools and integrations
Strong organizational skills and the ability to manage detailed, document-heavy processes
Dependable, detail-focused, and able to work independently with minimal supervision
Strong communication skills and a professional, proactive approach
Preferred Skills:
Prior experience supporting a telehealth or healthcare practice
Familiarity with EHR platforms, especially Practice Better
Experience setting up patient onboarding workflows and automations
Ability to take initiative and suggest improvements to processes
Ability to manage multiple tasks and priorities at once
Why Join Us:
This is an exciting opportunity to get in at the ground floor of a growing telehealth practice and play a key role in getting it off the ground.
You'll have meaningful ownership, variety in your day-to-day work, and the chance to build systems from the start.
If you enjoy solving problems and helping a mission-driven practice grow, you'll thrive here.

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