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Game Operations Specialist (Non Voice/Email or Chat Support)
📍 Pasig City 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Other
Minimum Experience
0 years
Application Deadline
📅 31/12/2026
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Job Description
We are searching for individuals that recognize the value of professional growth through the development of professional skills and have the dedication to achieve such advancement.
Primary responsibility will be to support players in every aspect of a video game’s user experience.
Game Operations Specialists utilize a variety of software tools to communicate with players and resolve issues related to gameplay, accounts, payments, bugs, etc.
Qualifications:
Candidates must possess at least a Bachelor's/College Degree in any field.
With excellent English communication skills
Strong desire to learn Internet and website technologies and communicate with players/customers.
Ability to diagnose and solve problems with varying complexity, using multiple tools and systems
Ability to interact and communicate effectively cross-functionally and with various levels of the organization
Knowledge of internet, social media, and technical terminology is a plus
Must have experience in playing various Web3 games.
Must have knowledge regarding different crypto currencies and NFTs.
Experience in playing Maple Story PC is a plus.
Must be willing to work ONSITE on shifting schedules including night shift, weekends, and holidays
About the Company
Company in the Philippines.