Branch Manager: Mombasa - First Assurance Kenya

Job Summary

To support delivery of targeted Medical and non-medical business retention and growth as per the set KPIs.

Job Description

Business Development- Branch

Manage relations for all General and Medical business channels at the branch to deliver targeted premium outputs.

Spearhead and implement market expansion strategies at the branch.

Pipeline business management, quotation processing and transmitting the same within TATs.

Draw up and operationalize SLAs with intermediaries for differentiated service delivery.

Monitor and adhere to inter-departmental service level standards to ensure smooth running of the branch

Renewal follow-up to achieve the targeted renewal retention ratios.

Champion cross selling for branch business

Coordinate intermediaries’ activities at the branch level

Market Intelligence

Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.

Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.

Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.

Financial

Debt management as per the debt management standard

Manage and control expenditure for travel, events, and promotional items.

Plan, assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.

Operations & Compliance

Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.

Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.

Education and Experience Required:

Degree in Commerce, Insurance, Law, Business Administration

At least 8 years in Insurance Sales/or Underwriting

Professional qualifications

ACII, Diploma in Insurance (UK) or

AIIK, Diploma in Insurance (Kenya).