Administration Officer

Key Responsibilities

Being the entry point for customer phone calls to the client, receiving phone calls promptly, professionally and politely in line with client’s standards.

Ensuring a customer-centric focus approach at the reception. Greeting and welcoming customers immediately they approach the reception, answering and addressing their queries professionally.

Managing and recording petty cash and submitting it to finance for replenishment on a timely basis.

Supporting the HR department in the organization of office events, and conferences, including sourcing for service providers and venues.

Ensuring the confidentiality and security of files and filing systems.

Maintaining safety and hygiene standards of the office in coordination with the office cleaners, the security guard and the office assistant.

Recording the central registry book and coordinating the dispatch of files and packages in liaison with courier services.

Order office supplies and kitchen supplies and keep an inventory of the same.

Update calendars and organize the meeting rooms in preparation for scheduled meetings.

Organize airport transfers and coordinate the movement and itinerary of visiting client staff from other agencies in liaison with the drivers.

Keep updated records of office expenses and costs.

Carry out any other responsibilities as assigned by the supervisor

Requirements

Proven work experience as a Receptionist, Front Office Representative or similar role.

A diploma or degree in any

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. shredders, photocopiers and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks.

Customer service attitude